The Challenge
The Century Solution
Century’s creative solution went beyond operations – it redefined how a member club could evolve without losing its soul. Century Golf Partners designed a creative, one-of-a-kind ownership and operational structure to bifurcate The Citrus Club and PGA WEST from the La Quinta Resort and Spa, preserving operational integrity and financial stability. Following the separation, Century’s Arnold Palmer Golf Management arm was engaged to lead operations and elevate the member experience through both strategic and cultural transformation.
The team focused on three priorities:
- Reinforce pride and belonging by converting the club to Membership by Invitation Only and deepening engagement through thoughtful programming and communication
- Enhance facilities and amenities with new bocce courts, a covered patio expansion, updated furnishings, and refreshed landscaping
- Elevate the member experience through curated events and lifestyle programming that reflected Citrus’s premium and distinctive position within the PGA WEST portfolio
The Results
- Membership grew to 400 Full Golf Members with a 25-member wait-list
- Member pride and brand identity strengthened, establishing The Citrus Club as one of the most coveted memberships within PGA WEST
The Legacy
At Century Golf Partners, creativity and experience come together to solve the industry’s toughest challenges – transforming complexity into enduring performance.